Order for
Your shopping cart is empty.

Enter Promotional Code

  • If you have a promotional code, please enter it in the box below.
  • This indicates applicable sections for your promotional code.

JOBS AT SHN

Thank you for your interest. SHN is an Equal Opportunity Employer.

 

POSITION TITLE:
FRONT OF HOUSE USHER

Job Overview and Purpose:

Excellent part-time opportunity to work in an amazing environment with passionate co-workers for SHN. We own and operate the SHN Orpheum and Golden Gate Theatres in San Francisco and present current hits fresh from Broadway, original Broadway cast productions, pre-Broadway premieres and one-of-a-kind events that are at the forefront of the national theater scene.

Responsibilities include, but are not limited to:
  • As a Front of House usher, you are the public face of SHN, responsible for providing excellent customer service, communication, crowd control and safety to our theatre-going audience before, during and after each performance.
  • Ushers should be available to work the following days times and be flexible and available as needed: Wednesday matinees from 12:45pm-2:45pm and either Saturday Matinees and evenings from 12:45pm-2:45pm and from 6:45pm-8:45pm or Sunday matinees from 12:45pm-2:45pm.
  • Flexible work environment.
  • Casual dress code.
  • Employment is "Show to Show."
  • Must join the Union after 30 days.
  • Management includes creating and editing schedules, payroll documentation and training.
Desired Skills/Experience/Qualifications:
  • Minimum 1 to 2 years of customer support experience dealing with complex issues, troubleshooting, problem solving, preferably in a live entertainment setting with large audiences.
  • Excellent customer service and communication skills.
  • Reliability, patience, and passion for the customer experience.
  • Passion for live entertainment a plus.
  • Basic computer skills and knowledge of up-to-date web based software systems, Word, Excel.
To Apply:

Please send resume and cover letter to ushers@shnsf.com. We’d love to talk to you!

 

POSITION TITLE:
ASSISTANT HEAD USHER

Job Overview and Purpose:

Excellent part-time opportunity to work in an amazing environment with passionate co-workers for SHN. We own and operate the SHN Orpheum and Golden Gate Theatres in San Francisco and present current hits fresh from Broadway, original Broadway cast productions, pre-Broadway premieres and one-of-a-kind events that are at the forefront of the national theater scene.

Responsibilities include, but are not limited to:
  • As an Assistant Head Usher you are the public face of SHN, responsible for providing excellent customer service, communication, crowd control and safety to our theatre-going audience before, during and after each performance.
  • Management includes creating and editing schedules, payroll documentation and training.
  • Assistant Head Usher should be available to work the following days times and be flexible and available as needed: Wednesday matinees from 12:45pm-2:45pm and either Saturday Matinees and evenings from 12:45pm-2:45pm and from 6:45pm-8:45pm or Sunday matinees from 12:45pm-2:45pm.
  • Flexible work environment.
  • Casual dress code.
  • Employment is "Show to Show."
  • Must join the Union after 30 days.
Desired Skills/Experience/Qualifications:
  • 2 to 4 years of customer support experience and management experience dealing with complex issues, troubleshooting, problem solving, preferably in a live entertainment setting with large audiences.
  • Excellent customer service and communication skills.
  • Reliability, patience, and passion for the customer experience.
  • Passion for live entertainment a plus.
  • Basic computer skills and knowledge of up-to-date web based software systems, Word, Excel.
To Apply:

Please send resume and cover letter to ushers@shnsf.com. We’d love to talk to you!