Box Office Hours

Click here to see when the SHN Orpheum, Golden Gate and Curran Theatre Box Offices are open.

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Promotional Code

If you have a promotional code, please enter it in the box below.

After your promotional code has been accepted, please click Buy Tickets for the performance or production you wish to purchase. This icon will appear next to applicable performance(s) for your promotional code.

HOW TO BUY
GROUP SALES
GIFT CARDS
ADA INFO

SHN AUDIENCE SERVICES

Purchase your tickets now!
For your convenience, you can buy tickets to all SHN shows online, by phone from SHN Audience Services, and in person at an SHN Theatre Box Office. We accept the following major credit cards for purchases online, by phone, or at the box office: American Express, Visa, Mastercard and Discover. We also accept cash at the box office.

Phone
888 746 1799
Single Tickets and General Information – Press 1
Season Memberships – Press 2
Group Sales – Press 3

Email
For questions and concerns about your tickets: tickets@shnsf.com.
For questions regarding your SHN Season Membership or becoming an SHN Member: memberships@shnsf.com.
For comments and feedback: feedback@shnsf.com.

Call Center Hours
Monday/ 10am-6pm
Tuesday - Friday/ 10am-8pm
Saturday/ 10am-6pm
Sunday/ 10am-4pm.

When productions are in performance we'll remain open until 1/2 hour past curtain to attend to any of your last minute needs.

Will Call tickets are available for pick up at the theatre box office beginning 2 hours prior to curtain time only.
 
Online
With updated technology including Select Your Own Seat, we've made the ticketing purchase process simple and hassle-free.
 
In Person
Our box office hours are subject to change. Please click here for the most current schedule.
 
Gift Certificates
Purchase and redeem SHN Gift Cards for tickets online here, by phone or at the box office.

Fees
All ticket prices include a per ticket fee. A $5 per order fee applies to all internet and phone orders. SHN currently offers a discount for full price tickets purchased at the box office with cash. Some exceptions may apply.
 
No Fees For
Tickets delivered by email
Tickets delivered by regular mail
Tickets at Will Call

SHN GROUP SALES


Organizing a group event has never been easier!
Interested in organizing a corporate event, school field trip, tour activity, fundraiser, or social occasion with friends and family? SHN Group Sales can help you out! Organizing a group is easy, and our Group Sales Representatives will give you the time and attention you deserve to ensure a pleasurable group outing.

The perks of booking a group:
- 15 tickets qualifies you as a group*
- Reserve your seats NOW – pay LATER
- No additional fees
- Get tickets before public sales, often at a discount!*
*Please note: group size and discounts vary from show to show.


Check ticket availability for a show:
Call us (888 746 1799, press 3) or download a printable PDF to fax (415 581 2121) or mail to:

Attn: SHN Group Sales
1182 Market St. Suite 200
San Francisco, CA 94102

We’ll get back to you by phone or email. At that time, you can turn this request into an order. By filling out this form, you are under no obligation to purchase tickets. We’ll inform you of all possible group discounts and requirements. SHN Group Sales is ready to help you.

Contact us today!
888 746 1799, press 3
groupsales@shnsf.com

Group Sales Hours
Mon - Fri/ 10am - 5:30pm

Group Sales Pricing (click to download)
BEAUTIFUL
THE GERSHWINS' PORGY AND BESS
ONCE
PETER AND THE STARCATCHER
PIPPIN
THE WIZARD OF OZ

Group Sales Order Form

Please note our payment guidelines:
- All orders require a 20% deposit due 30 days after initial booking.
- Deposits are non-refundable
- Deposit is placed towards your final payment.
- Final payment is due 6 weeks before show date.
 
Tips for Group Leaders:
- Ask your Group Sales Representative for show promotional materials.
- Order tickets early to ensure the best seats available.
- Keep a record of your seat locations and who has those seats; if someone loses a ticket—we can set up a replacement at the box office the day of the show.
- Plan on arriving early to ensure everyone is comfortably seated before the curtain.
- Ask about our priority waitlist for upcoming productions.
 
Tips for Teachers and School Groups :
- ASK US ABOUT DISCOUNTS AND SPECIAL OFFERINGS FOR STUDENTS!
- It’s better not to pass out the tickets to your students, keep them together to prevent lost tickets and for easy seating.
- Study guides are available to download below:

LET US MAKE YOUR NEXT TRIP TO THE THEATRE A CROWD PLEASER!
 
 
 

GIFT CARDS



To purchase by phone:
Call Audience Services at 888 746 1799.

To purchase online, select a greeting below and click BUY:

 

ADA INFO

Ordering Tickets for ADA Performances

To ensure proper seating, confirm the Open Caption and AudioVision performance date when you request tickets. For AudioVision performances, in addition to purchasing a ticket, a headset must be reserved by requesting a headset ticket. These headsets are free but limited in number and should ONLY be ordered for the blind or sight-impaired patron. With the reserved headset ticket, you may pick up the headset in the lobby of the theatre on the way to your seat. To order tickets for these ADA performances by phone, please call 888 746 1799 or you may fax your order to 415 581 2121. For Fax orders, please include the show name, number of tickets, date and time of show, credit card and daytime contact information. Tickets may also be purchased at an SHN Theatre Box Office. For box office information, click here.

Listening Devices

Each theatre has infrared listening headsets available for the hearing impaired free of charge on a first come, first serve basis. One piece of ID with a current address (driver's license, state ID) is required as deposit for one headset; additional headsets for the same individual require one of the following credit cards: VISA, Mastercard, American Express or Discover Card. They are available: at the Orpheum, from the kiosk to the left inside the main lobby; at the Golden Gate, from the kiosk next to the "Enter Left" staircase; and at the Curran, from the kiosk next to the "Enter Right" staircase.

Limited Mobility Accessible Seating

Limited Mobility accessible seating in all SHN theatres is on the main floor. There are no elevators to service the upper theatre levels. Patrons who are unable to climb stairs may purchase Limited Mobility Orchestra seats. For Limited Mobility patrons, two tickets may be purchased at the accessible price (lowest regular price for the performance being purchased) - one for the Limited Mobility patron, plus one companion. Patrons with walkers, crutches or similar mobility devices will have these items taken to the lobby by an usher to comply with local fire code regulations. At the end of the performance, an usher will return the device to the guest. For shows with an intermission, the device will be returned upon request for the intermission period. For more information on Limited Mobility accessible seating, call SHN Audience Services at 888 746 1799.

Wheelchair Accessible Seating

All three of our theatres have wheelchair accessible locations where patrons may remain in their wheelchairs. Each patron who requires a wheelchair accessible seat may purchase up to three additional contiguous seats, in the wheelchair accessible section, for their companion(s) if they are available at the time of purchase; these may be purchased at the accessible price (lowest regular price for the performance being purchased). Wheelchair Accessible tickets are available online at shnsf.com , by calling SHN Audience Services at 888 746 1799 or at an SHN Theatre Box Office.

Wheelchair Accessible Seating Areas
At the Orpheum: Integrated-Row R with spaces for wheelchairs and fixed theatre seats for companions, and Platform-Row CC (in the rear of the Orchestra section) with spaces for wheelchairs and movable hardback chairs for companions.

At the Curran: Integrated-Row L with spaces for wheelchairs and fixed theatre seats for companions, and Platform-Row T (in the rear of the Orchestra section) with spaces for wheelchairs and movable hardback chairs for companions.

At the Golden Gate: Integrated-Row H with spaces for wheelchairs and fixed theatre seats for companions, and Platform-Row ZZ (in the rear of the Orchestra section) with spaces for wheelchairs and movable hardback chairs for companions.

Accessible Restrooms

There are accessible restrooms on the main floor at the Curran and Golden Gate Theatres. There are accessible restrooms in the basement level of the Orpheum; elevator access is available.
 

Orpheum
The largest main bathrooms for men and women are located in the basement level. As you enter the front doors from the street, you will find a staircase to your right or an elevator to your left (next to the entrance to the VIP room) which will take you to these bathrooms. Both are fully accessible for patrons in wheelchairs.

On the main Orchestra level, there is a woman's room opposite Door Two. There is one accessible stall in this bathroom. Please note: this bathroom has two levels, with additional facilities in the basement level reached by stairs.

Curran
The Accessible restroom is located in the inner lobby through either the Orchestra left or right doors.

Golden Gate
Accessible restrooms are on the Orchestra level, across from Door 3.


ADA PERFORMANCES

Click here to see a video describing open caption for the deaf and hearing impaired.

Upcoming Open Caption Performances:

Beautiful
SHN Curran Theatre
Saturday matinee
October 19 @ 2pm

The Wizard of Oz
SHN Orpheum Theatre
Sunday matinee
October 20 @ 1pm

Porgy and Bess
SHN Golden Gate Theatre
Saturday Matinee
November 16th @ 2pm

Peter and the Starcatcher
SHN Curran Theatre
Saturday Matinee
November 30th @ 2pm

Beauty and the Beast
SHN Curran Theatre
Sunday matinee
December 29 @ Noon

The Book of Mormon
SHN Orpheum Theatre
Saturday matinee
January 11 @ 2pm

Mamma Mia!
SHN Orpheum Theatre
Sunday Matinee
April 6th @ 1pm

Upcoming Audio Vision Performances:

Beautiful
SHN Curran Theatre
Sunday matinee
October 6 @ 2pm

The Wizard of Oz
SHN Orpheum Theatre
Saturday matinee
October 19 @ 1pm

Porgy and Bess
SHN Golden Gate Theatre
Sunday Matinee
December 1st  @ 2pm

Peter and the Starcatcher
SHN Curran Theatre
Sunday Matinee
November 17th @ 2pm

Beauty and the Beast
SHN Curran Theatre
Sunday Matinee
December 28 @ 2pm

The Book of Mormon
SHN Orpheum Theatre
Sunday Matinee
January 12 @ 1pm

Mamma Mia!
SHN Orpheum Theatre
Saturday Matinee
April 5th @ 2pm